Privacy Rights
The main data collection on Dong Tam E-commerce Website includes: email, phone, username, login password, customer’s address. This is the information that Dong Tam requires customers to provide mandatory when registering to use the service and for Dong Tam to contact to confirm when customers register to use the service on the E-commerce website to ensure the interests of customers. row. For customers, during the transaction and payment process at Dong Tam E-commerce Website, Dong Tam only keeps detailed information about the customer’s paid order, information about the customer’s bank account number. will not be kept.
Dong Tam will also use both personally identifiable information of customers and certain non-personally identifiable information (such as cookies, IP address, browser type, total date, etc.) to increase responsiveness. Dong Tam’s response in terms of sites and services, as well as in developing new functions, features and services according to ongoing trends and interests.
The Customers will be solely responsible for the security and storage of all service use activities under their registered name, password and email box. In addition, customers are responsible for promptly notifying Dong Tam about unauthorized use, abuse, security violations, retention of registered names and passwords of third parties for solutions.
Term of Information Used
Dong Tam e-commerce website uses customer information to:
Provide services to customers. Send notices about information exchange activities between customers and Dong Tam e-commerce website. Prevent activities that destroy customer user accounts or activities that impersonate customers. Contact and deal with customers in special cases. Do not use customers’ personal information other than for confirmation and contact purposes related to transactions at Dong Tam E-commerce website. In case of legal requirements: Dong Tam e-commerce website is responsible for cooperating in providing customer information upon request from judicial authorities including: Procuracy, court, investigative police agency related to a customer’s illegal behavior. In addition, no one has the right to infringe on customer information.
Information Storage Time
Customer’s personal data will be stored until request to cancel or customer log in and perform cancellation. Remaining in all cases, customer’s personal information will be kept confidential on Dong Tam’s server. Address of information collection and management unit:
• Dong Tam Trading Company Limited • Address: No. 7, Quarter 6, Ben Luc Town, Ben Luc District, Long An Province • Phone: 072.3871496 – Fax: 0723872122 • Hotline:1900 63 6565 • Email: support@dongtamshop.com
Means and tools for users to access and correct their personal data
Customers have the right to self-check, update, adjust or cancel their personal information by logging into their account and editing personal information or requesting Dong Tam E-commerce website to do this.
Customers have the right to submit a complaint about the disclosure of personal information to a third party to the Management Board of Dong Tam E-commerce website. When receiving these feedbacks, Dong Tam will confirm the information and be responsible for answering the reason, and guide customers to restore and secure the information.
Contact: support@dongtamshop.com Hotline: 1900 63 6565
Commitment to the Confidentiality of Customer Information
Personal information of customers on Dong Tam E-commerce website is committed to absolute confidentiality by Dong Tam according to the personal information protection policy of Dong Tam E-commerce website. The collection and use of information of each customer is done only with the consent of that customer, unless otherwise provided for by law. Dong Tam commits that:
Do not use, do not transfer, provide or disclose to any third party about the Customer’s personal information without the consent of the Customer. In the event that the information server is attacked by a hacker leading to the loss of Customer’s personal data, Dong Tam will be responsible for reporting the case to the investigating authorities for timely handling and notifying the Customer. goods are known. Absolutely confidential all information of customers’ online transactions including invoice and voucher information. Dong Tam Management Board requires individuals, when making a purchase as a Customer, to provide all relevant personal information such as: full name, contact address, email, identity card number, phone, account number, payment card number, etc. and be responsible for the legality of the above information. Dong Tam Management Board is not responsible for and will not settle all complaints related to the interests of that Customer if it considers that all the personal information of that Customer provided during the initial registration is incorrect.